Returns & Exchanges

We want you to love your hair care journey, which is why we offer a 30-day return window for all products that don't meet your expectations. If you aren't completely satisfied with your Arey experience, we are here to make it right.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to begin the process.

2

Prepare Your Package

Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location; we will track the shipment as it returns to our warehouse.

4

Receive Your Refund

Once our team inspects the return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing